How to Decide What to Automate and How to Do It

Business Process Automation (BPA) uses technology to outsource tasks that would require manual effort and are susceptible to errors. This lets employees focus on more productive tasks and enhance customer service.

Before deciding on what to automate and how, companies need be aware of their capability to change the daily workflows. Additionally, they need to determine what processes have the highest potential for cost savings as well as other operational improvements. During this time, teams will need engage with leaders and employees who are affected by the BPA to ensure that they can clearly communicate benefits and address any concerns.

After a team has decided what to automate, it must choose the right tools to achieve it. A good option is low-code automation software that lets business teams make use of a visual interface develop, modify and monitor their own automated processes without the need for a ticketing platform and IT support. The most popular examples include Blue Prism and UiPath.

Process discovery and identification: Examining the existing processes is essential prior to automatizing business processes, so it’s important to have key employees participate in brainstorming and workshops. These sessions can help you to gain a citrix sharefile trial functions better comprehension of each step and identify areas that could be improved.

Once you’ve identified the areas where business process automation could be beneficial, you can begin creating and testing a technological solution. When it’s time to go live you’ll need to educate your employees on the new procedures and then implement the thoroughly tested system.